All items are shipped within 48-72 hours after payments. Unless cases of holidays or pre-sales. In case of holidays we will ship on the next business day. In cases of pre sales, the package will be shipped immediately the drop is done by the Breeder.
Universal Seed Bank do not keep your order ON HOLD for more than 48 hours meaning your order will be cancelled.
Guaranteed Shipping!! What is Guaranteed Shipping? If you paid the $20 for shipping and your package according to tracking shows it never made it, we will replace your package with equal value if the items are no longer in stock.This applies to both DOMESTIC & INTERNATIONAL shipping.
We are not responsible for LOST/STOLEN/MIS-DELIVERED) Packages. We strongly advice our customers to give their correct shipping address, we go off by what USPS or FedEx tracking says!! if it says Delivered, the loss package will NOT be replaced.
INTERNATIONAL SHIPPING :
All international packages are shipped discreet without any form of writing like SEEDS/CUTS.
Universalseedbank is not responsible for any form of Scam, this implies that no one orders out of website all orders should be placed in universalseedsbank.com and our official email [email protected] & universalseedsbankonline@ gmail.com
If any question you can contact our live chat service Tristan Keegan
Non Germination/Replacement
If your seeds did not germinate properly or you had an issue with your seeds, we will reach out to the breeder for you. Please NOTE! that there are some breeders that DO NOT offer replacements. We will try our best to help remedy the situation for you, but we DO NOT make/breed the Seeds and therefore will reach out to the breeder for help. Thank you